Huduma Centre has called for more partnerships with stakeholders to give Kenyans an easy time accessing government services and acquiring vital documents through the Huduma Mashinani program.
This is after the success of the Huduma Centre and Mombasa Cement partnership that has seen more than 1,500 people in Mombasa access vital government services and documents including ID cards, good conduct certificates, birth and death certificates, NSSF, KRA PIN, VCT and health, among others.
“For us to do Huduma Mashinani, we need partners as we have done with Mombasa Cement,” Huduma Centre Mombasa assistant manager Harrison Yogo said.
The partnership, which saw Mombasa Cement pay for all the services rendered at the Mombasa Cement Miracle Park in Kibarani, started from December 13 to December 15.
However, the overwhelming response by the residents has forced Huduma Centre and Mombasa Cement to go into another round of discussion over whether to extend the period or not.
Yogo said, “We as Huduma Centre only bring our staff and services and Mombasa Cement pays for the services. When you come to apply for a national ID card, Mombasa Cement has paid for it, same for all other services like application for NSSF. That makes this Huduma Mashinani a very unique one,” said Yogo.
According to Yogo, there are many Kenyans who fail to apply for those important documents because they can’t afford transport to go to where the Huduma Centers are and that’s the reason they bring Mombasa Cement to sponsor the Huduma Mashinani initiative.
“We have seen an increase in numbers here than in any other places, just today, we have served over 400 people and you can see there are still more queuing for service,” he added.
He also noted they are still consulting on the extension which will determine whether they will continue with the partnership or not
The Mombasa Cement Miracle Park manager Gulam Mustafa said they got the idea after overhearing several conversations of those who go to the park for meals adding that these people come from far places as Mtwapa, Likoni, Magongo, Bamburi, Utange, Majaoni, among other places.
“We felt the pain of the people and I had a discussion with my bosses and they got into contact with the Huduma people and the beauty of this service here is the food that people get encourages them to apply these services,” Mustafa said.
Treeza Auma 
KTMN Reporter